Terms and Conditions
TERMS OF SERVICE
HollyCo Labs LLC
Last Updated: February 23, 2026
Agreement to Terms
These Terms of Service ("Terms") govern access to and use of the website and mobile applications (collectively, the "Service") operated by HollyCo Labs LLC, a New York limited liability company ("HollyCo," "Company," "we," "us," or "our"), located in New York, New York.
By creating an account or using the Service, you agree to these Terms.
If you do not agree, do not use the Service.
Eligibility
You must be at least 18 years old to use the Service.
Accounts are non-transferable. Multiple users may be linked under one account at the account holder's discretion.
Description of the Service
The Service enables users to:
- Upload photographs of holiday or greeting cards
- Store card images
- Manually enter contact information
- Extract names and addresses via OCR technology
- Export stored data in .csv format
OCR technology is automated and may produce errors. Users are solely responsible for verifying and validating exported information.
The Company does not guarantee accuracy of OCR output or stored data.
Account Registration and Security
Account creation is required.
Authentication is currently available via Google and may include Apple authentication in the future.
You are responsible for:
- Maintaining account confidentiality
- All activity under your account
- Ensuring your uploaded content complies with applicable law
We may suspend or terminate accounts for violations of these Terms.
Subscriptions and Billing
The Service is offered on a recurring subscription basis.
Subscriptions renew automatically monthly.
You authorize automatic billing.
Refunds are available only within three (3) days of the start of a new billing cycle.
Failure to cancel before renewal results in automatic charge.
Payment processing may occur through third-party processors, including Apple or other providers. We do not control third-party billing systems.
User Content and Ownership
You retain full ownership of all images and contact data you upload.
By uploading content, you grant HollyCo a limited, non-exclusive, worldwide license solely to:
- Store
- Host
- Process
- Display
- Transmit
This license exists only to provide the Service.
We will not use user-uploaded content for marketing without explicit consent.
Data Export and Account Deletion
You may export stored contact data in .csv format.
You may permanently delete your account at any time.
Upon deletion:
- Active data is removed from production systems
- Backup copies may be retained for up to thirty (30) days for integrity and disaster recovery purposes
Prohibited Conduct
You may not:
- Upload unlawful content
- Upload content you do not have rights to
- Attempt to reverse engineer the Service
- Interfere with system security
- Use the Service in violation of applicable mailing or data laws
Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
WE DISCLAIM ALL WARRANTIES, INCLUDING:
- Accuracy of OCR results
- Continuous availability
- Data accuracy
- Fitness for a particular purpose
Limitation of Liability
To the fullest extent permitted by law:
HollyCo Labs LLC shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data
- Inaccurate exports
- Reliance on OCR output
- Service interruptions
Total liability shall not exceed the total amount paid by you in the twelve (12) months preceding the claim.
Indemnification
You agree to indemnify and hold harmless HollyCo Labs LLC from any claims arising from:
- Your uploaded content
- Your violation of these Terms
- Your violation of applicable law
Mandatory Arbitration and Class Action Waiver
Binding Arbitration
Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA).
Arbitration shall occur in New York, New York.
Waiver of Jury Trial
You waive the right to a trial by jury.
Class Action Waiver
All claims must be brought in an individual capacity.
You waive participation in any class, collective, or representative proceeding.
Exception
Either party may bring claims in small claims court if eligible.
Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
If arbitration is deemed unenforceable, disputes shall be resolved exclusively in the state or federal courts located in New York County, New York.
Modifications
We may update these Terms at any time. Continued use constitutes acceptance.
PRIVACY POLICY
HollyCo Labs LLC
Last Updated: February 23, 2026
Information We Collect
Account Information
- Email address
- Authentication identifiers (Google, Apple)
User Content
- Uploaded card images
- Contact names and addresses
- OCR-extracted data
- Manually entered data
Technical Data
- IP address
- Device information
- Usage logs
- Analytics data (if implemented)
How We Use Information
We process personal data to:
- Provide and operate the Service
- Store and organize uploaded content
- Perform OCR extraction
- Maintain security
- Improve functionality
- Comply with legal obligations
We do not sell personal data.
Legal Basis for Processing (GDPR)
For users in the EU/EEA/UK, we rely on:
- Contract performance (providing the Service)
- Legitimate interests (security and fraud prevention)
- Consent (where required for analytics or marketing)
Data Storage and Security
Data is stored in the United States using Supabase infrastructure.
We implement:
- Encryption in transit
- Encryption at rest
- Access controls
No system is completely secure.
Data Retention
Data is retained while your account is active.
Upon account deletion:
- Data is deleted from active systems
- Backups may be retained for up to thirty (30) days
Data Sharing
We may share data with:
- Cloud hosting providers (Supabase)
- Payment processors
- Analytics providers (if implemented)
- Legal authorities if required
We do not sell personal data.
International Transfers
Data may be transferred to and processed in the United States.
Users outside the U.S. consent to such transfer.
Your Rights
GDPR
You have the right to:
- Access personal data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Object to processing
- Data portability
Requests may be submitted to: hello@holly.company
You may lodge complaints with your local supervisory authority.
CCPA / CPRA (California Residents)
You have the right to:
- Know what personal information is collected
- Request deletion
- Request correction
- Opt out of sale (we do not sell data)
- Non-discrimination for exercising rights
Requests may be submitted to: hello@holly.company
Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy periodically.